The Mercedes-Benz Vancouver Experience.
March 02 2021, Mercedes-Benz Vancouver
Luxury vehicles may draw you in, it’s the exceptional service that will make you stay.
Online Appointment Booking
Book your next service online, on your time. We value your time and understand the importance of keeping your vehicle's performance in shape. Schedule your service or maintenance appointment online.
Top-Notch Valet Service
The Mercedes-Benz experience begins even before you set foot in the dealership. You’ll pull into our covered arrival area where our valet staff awaits you. You’ll enter through the Northern Street entrance, and our concierge will check you in. Then, when you’re ready to go, we’ll fetch your vehicle for you and send you off in style.
Given the current times, we’re taking extra precautions with all of our services, valet included. You can trust that we’ll carefully clean and sanitize your vehicle both before our valet staff enters it, and upon return.
Dog-Friendly Appointments
Our people are dog people, and our dealership is dog-friendly. We invite you to bring your dog with you to your appointment or to browse the latest selection of vehicles. (After all, you’ll need his approval!)
Frictionless Pick-Ups
If for any reason you need to leave your vehicle with us, we’ll make sure it’s a zero-hassle transition. We’ll come to you, picking up and dropping off your car from your home — as long as it’s within Vancouver city limits.
If you prefer to pick up and drop off your vehicle yourself, we’ll make the arrangements. Enjoy a complimentary Uber ordered on your behalf and sent directly to your door.
Rooftop Experience
Selecting a pre-owned luxury vehicle should be a luxury experience — one you look forward to and savour. Our light, bright, rooftop showroom offers our clients a memorable, open-air experience as you browse our pre-owned models. Throughout Mercedes-Benz Vancouver we believe the people should be inviting, the service should feel intimate, and the space should be beautiful. And that is just what our pre-owned experience achieves.
Dilawri Anywhere
As a Mercedes-Benz Vancouver client, you benefit from being a part of Dilawry Anywhere, which means you can manage your vehicle purchase, trade-in, maintenance, and service all from the comfort of home.
Browse in Comfort
Clients looking to browse our new and pre-owned vehicle selection can now book virtual dealership tours. During your appointment, your designated staff member will show you around the dealership, and give you a virtual tour of the vehicles that catch your eye.
At-Home Test Drives
Let us bring the test drive to you. Simply select a vehicle, and we’ll give it a thorough cleaning and deliver it to your door. If you have a vehicle to trade-in, we’ll provide a complimentary appraisal on the spot, at the same time. We invite you to schedule as many test drives as you like in order to find the perfect model.
Shop Online
Once you’ve found the one, you have the option to complete your entire transaction online. Simply visit our website, create a free account, secure your financing, and sign your documents virtually.
Your Benz, Your Way
Once you’ve found the one, you have the option to complete your entire transaction online. Simply visit our website, create a free account, secure your financing, and sign your documents virtually.
